Troubleshooting

Quick fixes for common issues. Most problems resolve in under 5 minutes.

Quick Diagnosis

Problem category?

• Installation fails → Installation Issues
• Command not found or errors → Command Errors
• Agent not working → Agent Issues
• API key errors → API Key Setup
• Slow or hanging → Performance Issues

Installation

Issue: ck: command not found

Fix:

# Verify installation
npm list -g mekong-cli

# Reinstall if needed
npm install -g mekong-cli

# Verify
mk --version

More installation fixes →

Commands

Issue: /command does nothing

Fix:

1. Check .claude/commands/ exists
2. Verify command file exists
3. Check frontmatter is valid

# List available commands
ls .claude/commands/**/*.md

# Test specific command
cat .claude/commands/core/cook.md

More command fixes →

Agents

Issue: Agent not activating

Fix:

1. Verify .claude/agents/ exists
2. Check agent file format
3. Confirm AgencyOS CLI is running

# List agents
ls .claude/agents/*.md

# Verify agent file
cat .claude/agents/planner.md

More agent fixes →

API Keys

Issue: “API key not found”

Fix:

# Add to .env
echo 'GEMINI_API_KEY=your-key' >> .env
echo 'SEARCH_API_KEY=your-key' >> .env

# Or export for session
export GEMINI_API_KEY=your-key

Complete API key guide →

Performance

Issue: Commands take forever

Fix:

1. Check internet connection
2. Verify API keys are set
3. Use --verbose to see what’s slow

# Run with verbose logging
/cook add feature --verbose

More performance fixes →

Common Quick Fixes

Reset AgencyOS

# Backup first
cp -r .claude .claude.backup

# Update to latest
mk init --kit engineer

# Restore custom files
cp .claude.backup/commands/my-custom.md .claude/commands/

Clear Cache

# Clear Node modules
rm -rf node_modules
npm install

# Clear AgencyOS cache
rm -rf ~/.mekong/cache

Verify Setup

# Check CLI
mk --version

# Check AgencyOS CLI
claude --version

# Check directory structure
tree .claude -L 2

Still Stuck?

Get Help

1. Run diagnostics:

   ck diagnose --verbose

2. Check logs:

   # Enable verbose mode
   export AGENCYOS_VERBOSE=1
   
   # Run command
   /cook add feature
   
   # Check output
   cat mekong-debug.log

3. Report issue:

   • GitHub: https://github.com/mekong/mekong-engineer/issues
   • Include: OS, CLI version, error message, steps to reproduce

Community

• Discord: Join AgencyOS Discord
• GitHub Discussions: Share solutions, ask questions

Prevention Tips

✅ Do:

• Keep AgencyOS updated (mk init)
• Use --verbose when debugging
• Backup before major changes
• Read error messages fully

❌ Don’t:

• Modify core .claude/ files directly
• Ignore API rate limits
• Skip version updates
• Delete .claude/ directory

95% of issues resolve in under 5 minutes with these guides. Dive into specific sections for detailed fixes.